User Information

Who is responsible for processing your personal data?

DOLAREA HOTELA, S.L. is the DATA CONTROLLER for the personal data of the USER and informs that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form where we have obtained your personal data, we will process them confidentially to achieve the following purposes:

In the Contact Form:

• To respond to inquiries or any type of request made by the user through any of the contact forms available on the Data Controller's website.
  (based on the legitimate interest of the Data Controller, Art. 6.1.f GDPR)

• To send commercial advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications.
  These communications will be carried out by the Data Controller and will be related to their products and services or those of their collaborators or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
  (based on the consent of the interested party, Art. 6.1.a GDPR)

• To conduct statistical analyses and market studies.
  (based on the legitimate interest of the Data Controller, Art. 6.1.f GDPR)

In the Reservations Form:

• To formalize reservations at the Data Controller's establishment.
  (for the execution of a contract or pre-contract, Art. 6.1.b GDPR)

• To send commercial advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, to clients, enabling commercial communications regarding products or services similar to those initially contracted by the client (Art. 21.2 LSSI).
  (based on the legitimate interest of the Data Controller, Art. 6.1.f GDPR)

How long will we keep your personal data?

Data will be kept no longer than necessary to maintain the purpose of the processing or as long as there are legal prescriptions dictating their custody. When they are no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or their total destruction.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary, for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the Data Controller has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

• The right to withdraw consent at any time.
• The right of access, rectification, portability, and deletion of your data, and limitation or opposition to its processing.
• The right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details for exercising your rights: DOLAREA HOTELA, S.L., AVENIDA DE NAVARRA, 57 - 20200 BEASAIN (Gipuzkoa), Spain. Email: info@dolareahoteles.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by marking the corresponding checkboxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary for the provider to address their request. The inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the Data Controller are true and is responsible for communicating any changes to them.

The Data Controller informs that all data requested through the website are mandatory as they are necessary for the provision of optimal service to the USER. If not all the data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

In accordance with the provisions of current regulations on personal data protection, the Data Controller is complying with all the provisions of the GDPR and LOPDGDD for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed in a lawful, fair, and transparent manner in relation to the interested party and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The Data Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise their rights.

For more information on privacy guarantees, you can contact the Data Controller at:
DOLAREA HOTELA, S.L., AVENIDA DE NAVARRA, 57 - 20200 BEASAIN (Gipuzkoa), Spain. Email: info@dolareahoteles.com